Payment Policy
Last Updated: September 28, 2026
This Payment Policy explains the payment methods, payment processing, pricing, and payment-related terms applicable to purchases made through the KnurlCo website.
1. Business Information
Trade Name: KnurlCo
Address: 1467 NW 24th St, Miami, FL 33142, United States
Email: support@knurlco.com
Phone: +1 (747) 352-1269
KnurlCo sells lifting belts, including standard and customizable or personalized lifting belts, through its online store.
2. Accepted Payment Methods
KnurlCo accepts the following payment methods for eligible purchases:
- American Express (Amex)
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
Available payment methods may depend on the customer's device, browser, location, card issuer, or other applicable payment-service requirements. The payment options available for a particular order are displayed during checkout.
3. Payment at Checkout
Customers are required to provide accurate and complete payment information when placing an order.
The total amount payable, including the applicable product price and any applicable charges displayed at checkout, will be shown before the order is submitted.
By submitting an order, the customer authorizes the applicable payment method to be charged for the amount displayed at checkout.
4. Payment Authorization
Payments are subject to authorization by the applicable payment provider or card issuer.
If a payment cannot be authorized, is declined, or cannot otherwise be completed, the order may not be processed until a valid payment method is provided.
KnurlCo does not have access to customers' full card numbers or other sensitive payment credentials when payment information is processed by the applicable payment service.
5. Pricing and Currency
Product prices are displayed on the KnurlCo website and may be updated from time to time.
The applicable price for an order is the price displayed at checkout when the order is submitted, subject to correction of any pricing or product information errors.
Any applicable taxes or other charges that are required to be collected will be displayed at checkout where applicable.
6. Payment Security
Payment transactions are processed through applicable payment-processing services and payment methods supported by our online checkout.
Customers should provide payment information only through the secure checkout process provided on the KnurlCo website.
KnurlCo does not request customers to send complete card numbers, security codes, or other sensitive payment credentials by email or through customer-support messages.
7. Refunds and Payment Reversals
Where a refund is approved under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.
The time required for a refunded amount to appear in a customer's account may vary depending on the payment provider, card issuer, bank, or other financial institution.
For complete information regarding eligibility for refunds, returns, cancellations, and defective or incorrect products, please review our Return & Refund Policy.
8. Custom and Personalized Orders
Payment requirements also apply to custom and personalized lifting belt orders.
Customers should carefully review their selected product options and submitted customization details before completing payment.
Custom and personalized products may have different cancellation and return conditions as described in our Terms of Service and Return & Refund Policy.
9. Payment-Related Questions
If you have a question about a payment, order charge, or checkout issue, please contact KnurlCo:
Email: support@knurlco.com
Phone: +1 (747) 352-1269
When contacting us about an order, customers should provide their order number where available so we can assist more efficiently.
10. Related Policies
For additional information regarding purchases made through KnurlCo, please review:
- Terms of Service
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
These policies provide additional information about orders, shipping, returns, refunds, cancellations, and the handling of customer information.